- Network Environment.
- Knowledge of data communications networks.
- Ability to diagnose hardware and software problems.
- Ability to prepare and install software packages.
- Identifies staff development and training needs and ensures that training is obtained.
- Maintains records prepare reports and compose correspondence relative to the work.
- Determines appropriate reload and backup procedures for databases, and monitors and records impact of aborted jobs on a data base and data communication files.
- Directs the receipt of trouble calls and the diagnosis of equipment problems.
- Directs the local and remote testing of network equipment, including running computer programs to diagnose faults.
- Directs the performance of equipment repair, the building of cables, and the replacement of boards and components to identify or remedy failures.
- Directs the performance of all functions required to prepare and install microcomputers and related equipment including connections to the data communications network.
- Directs the preparation and installation of network software.
- Directs the diagnosis and resolution of network software problems.
- Coordinates sending out equipment for repair.
- Supervises the ordering and inventory of spare parts including the stripping surplus equipment for usable parts.
- Supervises the training of users in the basic operation and maintenance of microcomputers and related components.
- May occasionally perform any task assigned to subordinate staff, consistent with any licensing or certification requirements.

- Ability to conduct training and informational sessions.
- Ability to communicate effectively.
- English 4 Skills.
- 2 years experience in related field.
- Any graduate, prefer IT diploma.
- Processing of a certificate in information systems, data processing.
- Basic knowledge of VMware virtulization environments.
- Basic Linux system administration.
- MCSA, MCSE (Microsoft Certificate)