- Research and identify solutions to ONT, modern and customer's devices issues.- Diagnose and troubleshoot technical issues, including PPPoE accounts setup and network configuration.- Ask customers targeted questions to quickly understand the root of the problem.- Engineer to provide enterprise-level assistance to our customer and retails customer.- Following standard procedures for proper escalation of unresolved issue to the appropriate internal teams (such as NOC, Core, ODN).- Field engineer can go outside (customer sites and exchange pop sites).
- Any Degree or Diploma in IT- MTCNA, CCNA is required.- Must have experience in Hardware Maintenance, N+.- Knowledge of Internet, 4CP/ 4P and other networking concepts.
Rewards for over performance
- An awesome company
- Join a winning team
- You can make a difference
- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques
Fortune had its humble beginnings in the year 1991 with the vision to become an integral part of Myanmar's development. Starting with the installation and servicing of elevators as its core business, Fortune has matured into a diversified organization focused on the proper infrastructure development in Myanmar. As Myanmar is undergoing unparalleled socio-economic changes, Fortune has established itself as one of the country's leading companies.