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Key Account/General Merchant Care Specialist

KBZ Bank
| Yangon
Verified This job has been verified by the company as a real job vacancy.
18 Oct 2019
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Key Account/General Merchant Care Specialist
KBZ Bank, | Yangon

Key Account/General Merchant Care Specialist

KBZ Bank
Yangon

Key Account/General Merchant Care Specialist

KBZ Bank
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
18 Oct 2019
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.

Experience level

Manager

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

You will be part of a team that specializes in merchant engagement and merchant care. The job requires you to provide after-sales service, ensuring merchants have the necessary POSM materials, are able to operate the POS terminals and KBZPay partner apps.
In addition you will be part of the team that is the primary interface to merchants to solve their issues, drive superior merchant satisfaction and help develop merchant partnership programs with the Business Development Team.
To excel in this role, the individual needs to have both outstanding interpersonal skills and ability to build positive relationships or alliances. In addition, experiences in customer service will be essential.

Essential Job Functions:
1. Be part of a team to engage merchants for both KBZPay and POS/eCommerce.

2. Ensure after sale activities address any gaps left in both pre-sales and sales activities.

3. Execute segmentation and engagement strategies to create win-win outcomes for our customers, the bank and the merchants.

4. Able to address merchant issues. For issues outside merchant payments, this requires cross-functionally collaboration with other departments.

Open To

Male/Female

Job Requirements

• Possess a bachelor degree (Degree in Banking/Business Administration/Marketing)
• Proficient in English language
• Banking Experience/Customer Service background shall be an advantage
• Strong organizational and influential skills
• Strong Teamwork and excellent interpersonal skills
• Skilled in oratory and presentation
• Willing to work overtime, when needed, to complete the jobs in time and for good results

What We Can Offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

• Opportunities for promotion
• Possibility for job rotation
• Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Manager

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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