• Responsible for issuing & checking accuracy of import & export shipment document;
• Scrutinize shipping documents upon receipt and update to customer and the concerned parties of any discrepancies and coordinate with them for corrective measures as applicable;
• Arrange legalization of documents as applicable; Arrange the dispatch of completed clearance document;
• Follow up with Shipping Lines / Airlines / Shipping Agency / Customer for shipment & document readiness;
• Arrange timely collection of D/O from Shipping Lines / Airlines / Shipping Agency / Customer etc as applicable; Update to customer on the status of the shipments;
• Prepare request for the freight/customs duty as advised by the concerned parties and upon receipt of customs duty amount from accounts department / customer, make arrangements to dispatch to the concerned department / subcontractors / bank / customs officer as applicable;
• Responsible to make sure subcontractors invoices are received with necessary supporting documents;
• Scrutinizing subcontractor’s invoices and issuing settlement in company systems and pass it to the department head for final approval;
• Coordinate with internal colleagues to meet customer's requirement; Support duties for colleagues during the team member's absence with respect to export / import documentation;
• Maintain, grow, and build long term relationships with customer, oversea agent via phone calls, emails and job quality follow up;
• Act as a liaison between clients and operations & other departments to ensure efficient service levels are delivered to the clients;
• Assisting management with any assigned special projects and providing backup to the team manager when required; Reporting directly to superior about Import & Export condition when needed;
• Prepare monthly transaction reports into excel spread sheet for analysis;
• Perform other related duties as assigned;

Export:

• - Contact customers to secure shipping orders as an inside salesperson.

  - Ensure that all documentation meets export regulations

  - Arrange details of shipments with forwarders, carriers as necessary for exports

  - Prepare complete set of documents pertaining to export shipping documentation.

  - Report to Office Manager as required.

  - Candidates will be worked in the friendly, professional environment, good salary and bonus, have chances working overseas.

Import:

• Received Pre-alert from Agent/customer service, check document, submit manifest, follow up the shipment, send Arrival notice, release D/O to customer.
• Update shipment status for customers, sales department, and overseas agents.
• Resolve customers’ and agents’ claims relating to documents.
• Filing documents properly as per company’s procedures.
• Other duties as assigned.

1. Qualification: Graduate from college / university, majoring in foreign trade, economics, sea-air export, …

2. Experience required: Having experience in freight forwarding/sea import/export – air import/export is an advantage.

3. Skills: - Language: English

             - IT Skill: office

             - Communicating

             - Listening

             - Persuading

             - Problem analyzing and solving

             - Negotiating

             - Stress tolerance

             - Teamworking