Mobile Money (Operations) - Team Manager | MPT - Myanma Posts & Telecommunications

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Mobile Money (Operations) - Team Manager

MPT - Myanma Posts & Telecommunications, | Yangon

Mobile Money (Operations) - Team Manager

MPT - Myanma Posts & Telecommunications

Mobile Money (Operations) - Team Manager

MPT - Myanma Posts & Telecommunications

Myanmar - Yangon

| Yangon

26 Jul 2018

Experience level

Manager

Job Function

Marketing, Media, Creative

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

> Maintains a highly effective and responsive Customer Care Resolution Management.
> End to end management of processes
> Design and manage processes which include defining metrics to monitor progress and to maximize customer resolution team’s performance.
> Analyze and report data focusing on problematic areas and/or trends.
> Report costs or quality concerns to management with recommendations for control mechanism.

Open To

Male/Female

Job Requirements

> Analytical and report building ability
> Service Quality Management
> End to end Incident management
> Service Compliance
> Proficient in English
> Team work skills

What We Can Offer

Benefits

Ferry Transport
Health Insurance
Performance Bonus

Highlights

An awesome company
Join a winning team
You can make a difference

Career Opportunities

Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

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