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NOC Monitoring Engineer

ZTE Myanmar Company Limited
| Yangon
Verified This job has been verified by the company as a real job vacancy.
06 Jun 2019
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
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NOC Monitoring Engineer

ZTE Myanmar Company Limited
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Mainly focus on Network surveillance, 1st Level restoration and preventive maintenance (Products: MW, DWDM, IP, Core, and VAS):


* Monitors network alarms, receives complaints from the hotline and those transferred by the customer, analyzes the alarms and complaints, assigns complaint tickets and monitors the problem handling progress till they are closed.

* Makes sure that the monitoring staff is in position as contracted, and assigns/escalates/closes tickets as required by the SLA.

* Escalates and reports to related people about problems according to the level and duration of the problems.

Open To

Male/Female

Job Requirements

* Must hold a bachelor degree or any other relevant degree
* More than 1-year experience on telecom equipment monitoring is preferred.
* Able to work in a shift of 24×7.
* Familiar with monitoring system, good understanding on TT & WO process.
* Able to communicate well with English and Myanmar. Chinese is a plus.

What We Can Offer

Benefits

• Overtime Payments
• Rewards for over performance
• Shuttle Bus
• Phone Bill Allowance

Highlights

• You can make a difference

Career Opportunities

• Learn new skills and techniques