• Delivers operational results with a short-term focus within the section of responsibility
• Makes decisions and gives instructions that result in the achievement of operational KPIs, prevention of delays in assigned work, and limits the risk of expenditures in time, human resources and/or funds
• Is accountable to his/her direct superior for the delivery of operational results within the area of responsibility
• Provides support and coordination to peers on the implementation of DC policies, programs, and initiatives
• Provides operational reports to direct superiors.
• Coordinates with the other section managers to ensure smooth and efficient operations
• Provides leadership support to the operational teams in his/her section
• Coordinates and controls the operations activities within the section of responsibility
• Works closely with Shift Manager in managing his/her section in accordance with determined plans and methodologies
• Coordinates with the other section managers in developing and proposing to direct superiors - effective work processes, procedures, work instructions, and/or SOPs
• Closely controls the section of responsibility to ensure that the operational teams provide smooth warehouse operations and follow DC procedures / work instructions / SOPs and stays within the budget
• Coordinates closely with the other section managers to ensure harmony of day-to-day operations
• Provides, in coordination with other section managers, information and recommendations on shift organizational structures - which clearly outlines responsibilities and accountabilities
• Takes immediate reasonable actions to tackle and resolve any operational problems at hand
• Identifies and analyzes operational problems in the section of responsibility and develops solutions to enhance operations
• Sets daily/weekly/monthly targets and goals for monitoring and evaluating operations and cost effectiveness.
• Develops appropriate operations-related information and controls its storage and availability at all times
• Drives for and controls the effective use of DC resources in order to stay within approved budget
• Promotes and enforces compliance with prevailing legal and statutory requirements
• Develops a culture of quality, service excellence and cost consciousness in the section of responsibility
• Coordinates with the transportation services to ensure effective and on-time delivery of goods
• Coordinates and controls outsourced labors to ensure continuous and reliable services
• Determines the methods for use and maintenance of tools and equipment to ensure that they are in good working condition and sufficiently available and ready for use at all times
• Set standards of workplace tidiness and cleanliness, determines methods and processes, and ensures that those standards, methods and processes are followed
• Participates in safety committees and allows and supports staff to participate in safety committees as required.
• Advises and trains employees in potentially hazardous work practices.
• Ensures that the employees comply with the rules, regulations, instructions, orders or measures relating to work safety.
• Conducts Hazard Analysis with Safety Committees and inform the employees of the hazards in the workplace.
• Checks the performance of the place of operations according to the work plan, project or measures on work safety.
• Complies with company OHS policy and procedures.
• Ensures the conduct of annual drills of emergency and evacuation as required by the law or company policy
• Oversees overall people processes within the scope of responsibility to ensure compliance with Human Resource policies
• Estimates staffing needs and schedules and assigns work to subordinates
• Coordinates with the HR Department in the recruitment and selection process
• Develops and evaluates performance targets and goals
• Provides leadership and motivation to all staff within the scope of responsibility
• Identifies and supports subordinates in training and development needs
• Promotes career development
• Ensures the promotion of discipline amongst employees within the scope of responsibility
• Manages under performance of subordinates

• Bachelor’s degree in any field
• Certificate of Safety Officer at Managerial Level
• English language skills
• Computer literacy
• Knowledge and skills of Warehouse Management System
• Leadership & Coaching skills
• Understanding of warehouse operations
• Systematic thinking
• Communication and presentation skills