Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes
| Yangon
Verified This job has been verified by the company as a real job vacancy.
05 Nov 2018
Recruiter active 10 hours ago The recruiter at this company was last active reviewing applications.
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile
Recruiter active 10 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Manufacturing

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

1) Answer and redirect inbound calls on all lines. Check voice messages.
Respond to inbound customer inquiries for information such as ship dates, or other existing order questions.
Track packages for customer call-ins. Possibly print and fax delivery confirmations. Quote transportation charges for customers and sales reps.
2) Make outbound calls to obtain authorizations to proceed with orders to customers and to resolve order issues to
customer satisfaction.
3) Enter, proof, and make all orders live. Fax orders for approval. Involves understanding and using accounting software
in concert with contact management software to ensure accuracy of orders.
4) Maintain superior level of accuracy while doing any work, particularly involving order management.
5) Communicate with sales staff to verify all information is correct and clear up any missing information or
inconsistencies on orders.
6) Print and analyze open order report approx. daily. Inform sales reps when a follow-up is needed with a customer to
get approval on an order. Including re-faxing orders to customers and calling house accounts for approval.
7) Acquire knowledge of customer base for all companies. Understand and be able to use correct catalogs to
complete orders and answer customer questions.
8) Provide back-up support to office manager and graphics personnel as needed. Sales manager may also ask for
assistance.
9) Send literature as requested by customers or sales reps using current catalog request system. Including printing
and updating literature for sales reps.
10) Maintain file systems and daily filing tasks for all orders.
11) Maintain office equipment. Example: fill printers with paper and toner, un-jam printers, etc.
12) Update transportation book with daily transportation logs.
13) Enter Job Costing
14) Maintain accurate customer records in all software systems, CRM, accounting and other programs as trained.
15) Other duties may be assigned as required

Open To

Female

Job Requirements

-Diploma in Business Computer or related
-Minimum two years customer service and data entry
- Detailed-oriented
- Computer literacy at medium level

What We Can Offer

Benefits

*Annual bonus
*Meal & Transportation Allowances
*OT payments
* Ferry provided
*Uniforms provided

Highlights

*International Standards
*Make a difference
*Join an experienced team

Career Opportunities

*Training provided
*Learn new skills on the job
*Promotion opportunity