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Outbound Sales Executive

H.I.S. Myanmar Travels Co. Ltd
| Yangon
Verified This job has been verified by the company as a real job vacancy.
09 Oct 2018
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Outbound Sales Executive

H.I.S. Myanmar Travels Co. Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Hospitality, Hotel, Tourism

Job Industry

Tourism/Travel Agency

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

Customer Service
1. Handling daily requests for outbound tour package from customer or other agents
2. Check customer program and work on next/ amendment/ cancel bookings as per requirements.
3. Create and ensure update database of customers with complete information and emails
4. Send or email product literature, brochures, catalogs and other campaign material
5. Ensure customer & agent follow up at all time (Quotation & Itinerary)
6. Ensure customer inquiry and resolve within a day
7. Ensure maintaining customer satisfaction and customer retention

Product development
1. Monitor competitor’s product or services and create selling plan for own products or service
2. Develop new tour package, itinerary and quotation differentiate with competitors
3. Monitor outbound tour current popularity and customer trends
4. Coordinate to cost, quote & Itinerary with other country for customer selected programs
5. Prepare customized itinerary to suit the customer’s preference and budget
6. Create planning and appropriate communication with all the other countries
7. Prepare outbound tour packages for next travel season

Marketing
1. Maintain and develop company’s website and Facebook page daily and weekly basic
2. Propose new marketing and advertising channel to reach current and new customers
3. Propose promotional activities
4. Creating customer positive word of mouth
5. Negotiating with international branch offices according to B2B & B2C inquiries
6. Managing and participating in fairs related with tour or others.
7. Managing sales for B2B & B2C

Operation
1. Book Hotel, accommodation, transportation, guide and VISA for customer and ensure completion in time.
2. Arrange trips for agents and escort groups
3. Assist and update information & take responsible of customer during the tour
4. Airport assistant for full package customer
5. Ensure preparation of material for pre-tour package
6. Negotiate with ticketing department for customer requested dates and promotional packages
7. Prepare and correspondence with account department for B2B & B2C payment

Open To

Male/Female

Job Requirements

University graduate
Minimum 2 year experience in outbound tour operation and sales
English Language (intermediate)

What We Can Offer

Benefits

Medical benefits for staff
Transportation allowance
Language allowance
Annual Bonus

Highlights

Be a member of global network

Career Opportunities

Training provided
Opportunity for career developent