ROLE PURPOSE
Yoma Bank’s Digital Product team is responsible for developing and managing the bank’s digital financial services. We are committed to developing products and channels to service customers outside of the branch network. Our team operates as a design practice. We start with inspiration about how to make financial services work for customers. We gather information about customers and markets. We iterate through prototype tests with customers until we make the solution work. And then we engineer the solution to scale. Our Hire Purchase (HP) product allows customers (both individuals and businesses) to finance the purchase of vehicles and agricultural machines. The Product Owner of HP is responsible for maintaining and developing all aspects of the business from digital apps to legal documentation.

Skills and Qualifications
The right candidate will have a combination of product leadership and vision-setting, project management experience and technical skills in developing software products. Your education and work experience will need to show that you have the training and professional background for the necessary skills.

Responsibilities
You will manage the digital product development project through the entire product cycle, from planning, implementation, and assessment. You will do this with the support and/or supervision of practice area specialists in service design, UX design, business process analysis, and data analytics. So you will not be alone.
You and your team will be responsible for the following:
 A clear vision for a digital banking HP product that works for Yoma Bank and the Myanmar market, based on an understanding of both
 Management of a robust backlog of features and functionality that deliver continued value for our customers and competency for our business
 Articulation of product release plans / roadmaps and corresponding resource needs and allocation in collaboration with colleagues across design, marketing, ops and IT;
 Analyzing and subsequently redesigning operational processes (both in HQ and branches) to support sustainability of your digital product(s)
 Developing detailed design specifications, including user stories, interaction flows, business rules, and screen shots.
 Coordinating with the development technical lead to support the development team through all phases of the development cycle
 Coordinating and participating in sprint rituals, such as sprint planning and daily scrum meetings, to track development of product features
 Ensuring close coordination between business analysts and solutions architects to ensure that designs are aligned with robust and scalable technical solutions
 Leading SOP development to support new product or feature implementation.
 Overseeing User Acceptance Testing and prioritization of changes required for product launch
 Implementing product prototype testing and feedback loops to gather customer response to both early stage design and FUT / beta testing cycles
 Building a robust relationship with current and prospective target customers for ongoing contribution / engagement in product development
 Regularly translating both qualitative / customer-generated insights and BI insights into effective product and strategy decisions.
 Developing Pilot and Go-To-Market plans that align with the above and Yoma Bank’s broader objectives and KPIs
 Understanding of legal documentation is a plus and so is having experience in writing Standard Operating Procedures.

Knowledge & Skills
Essential
 Has a combination of project management and technical skills
 A working knowledge of key contemporary product development practices, including UX design, business intelligence, agile software development /scrum.
 Experience making product and process decisions guided by user needs and business objectives
 Experience developing a business case with comfort using data analytics to support that case
 Experience translating user and business objectives into requirements, either independently or in collaboration with BAs.
 Passionate about making financial services work for everyday life, using cutting edge technology and design methods.
 Excellent competency in computer (MS Office – Excel, Word, PowerPoint, MS Project, etc.) and presentation skills
 Team player with excellent interpersonal skills and integrity.
 Experience in Agile software development and familiarity with industry-typical tools (such as JIRA or Gitlab).

Education & Special Training Essential
 Completion of tertiary qualifications in a business or related field such as Bachelor of Business, Management, Commerce, Finance, Accounting, Economics and/or industry specific qualifications.

Experience
Essential
 Your education and work experience will need to show that you have the training and professional background for the necessary skills.
 Experience in managing a complex project in a demanding environment. Simply being smart and energetic enough to learn relevant design and IT skills on the job.
Desirable
 Experience in the IT industry
 Experience in human-centered digital product design and development
 Experience in the Financial Services Industry

Languages
Essential
 Fluent in English
 Fluent in written and spoken Myanmar

* Only shortlisted candidates will be contacted for interviews. *