ROLE PURPOSE
Yoma Bank’s Digital Product team is responsible for developing and managing the bank’s digital financial services. We are committed to developing products and channels to service customers outside of the branch network.
Our team operates as a design practice. We start with inspiration about how to make financial services work for customers. We gather information about customers and markets. We iterate through prototype tests with customers until we make the solution work. And then we engineer the solution to scale.
The Division also works with all business units/partners of the bank to develop digital products. In this capacity, the Digital Division requires the services of a Product Owner to develop Yoma Bank’s banking functionality, in collaboration with one of our business partner

SKILLS & QUALIFICATIONS
The right candidate will have experience with a mature range of PO skills, including product leadership and vision-setting, project management experience and technical skills in developing mobile apps (specifically using Agile software methodologies). It is imperative that person has lead a SCRUM team composed of members of different organizations, design teams and has experience developing and launching digital channels as well as APIs for digital financial services. Your education and work experience will need to show that you have the training and professional background for the necessary skills.

RESPONSIBILITIES
You will manage the digital product development project through the entire product cycle, from planning, implementation, and assessment. You will do this with the support and/or supervision of practice area specialists in service design, UX design, business process analysis, and data analytics. So you will not be alone.

You and your team will be responsible for the following:
• A clear vision for digital financial services that work for Yoma Bank, its partners and the Myanmar market.
• Building a robust relationship with current and prospective stakeholders (internal & external) for ongoing contribution / engagement in product development
• Working across initiatives, functional areas and with partners to come gather and prioritize features
• Management of a robust backlog of features and functionality that deliver continued value for our customers and competency for our business
• Articulation of product release plans / roadmaps and corresponding resource needs and allocation in collaboration with colleagues across design, marketing, operations, IT and third parties
• Implementing product prototype testing and feedback loops to gather customer response to both early stage design and FUT / beta testing cycles
• Management of dependencies between functional teams and across partner organizations
• Analyzing and subsequently redesigning operational processes (both in HQ and branches) to support sustainability of digital product(s)
• Developing detailed design specifications, including user stories, interaction flows, business rules, and screen shots.
• Coordinating and driving in sprint rituals, such as sprint planning and daily scrum meetings, to track development of product features
• Ensuring close coordination between functional and non-functional teams and across organizations to ensure that designs are aligned with robust and scalable technical solutions
• Leading SOP development to support new product or feature implementation
• Overseeing and supporting where needed User Acceptance Testing and prioritization of changes required for product launch
• Developing Pilot and Go-To-Market plans that align with the above and Yoma Bank’s broader objectives and KPIs
• Other activities as required from time to time to support team objectives

Knowledge and Skills
Essential
• Has a combination of project management and technical skills
• A working knowledge of key contemporary product development practices, including UX design, business intelligence, agile software development /scrum
• A working knowledge of API based development
• Experience making product and process decisions guided by user needs and business objectives
• Experience developing a business case with comfort using data analytics to support that case
• Experience translating user and business objectives into requirements, either independently or in collaboration with BAs
• Passionate about making financial services work for everyday life, using cutting edge technology and design methods.
• Excellent competency in computer (MS Office – Excel, Word, PowerPoint, MS Project, etc.) and presentation skills
• Team player with excellent interpersonal skills and integrity
• Experience in Agile software development and familiarity with industry-typical tools (such as JIRA or Gitlab).
Preferred
• Experience writing and implementing Standard Operating Procedures, Terms & Conditions

Education & Special Training
Essential
• Completion of tertiary qualifications in a business or related field such as Bachelor of Business, Management, Commerce, Finance, Accounting, Economics and/or industry specific qualifications.

Experiences
Essential
• Your education and work experience will need to show that you have the training and professional background for the necessary skills.
• Experience managing a complex project in a demanding environment.
• Simply being smart and energetic enough to learn relevant design and IT skills on the job.
Preferred
• Experience in the IT industry
• Experience in human-centered digital product design and development

Languages
Essentials
• Working proficiency in Myanmar and English

*Only shortlisted candidates will be contacted for interviews*