- Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards;
- Identifies and resolves problems, determines system improvements and implements changes and continual improvement.
- Standardizes QA/QC standards and practices across teams to ensure compliance with company policies and ensuring that targets are achieved.
- Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures;
- Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
- Maintains and improves product quality by completing product, company system compliance, and surveillance audits;
- Investigates customer complaints; collaborates with other members of management to develop new product and engineering designs, and manufacturing.
- Liaises with customers’ auditors and ensure the execution of corrective action and compliance with customers’ specifications.
- Communicates throughout the organization the state of product quality and plans for continuous process improvements
- Trains for staff in the factories to ensure quality policy of the company are aware and implemented properly.
- Investigate site claims /customer complaints, find root cause of issues and prepare proper procedure to control those issues
- Analyze NCRs periodically and take corrective action
- Manages, instructs and trains QC team to ensure QC standards are implemented with quality records and reports are available

ISO and process Improvement:

- Representative of the company to lead an ISO team to maintain and develop ISO system to ensure the system are updated and implemented properly and pass the surveillance audits.
- Ensure all audits including internal and external are carried out and initiate appropriate actions for relevant departments to take corrective actions.
- Monitor/ supervise corrective and preventive action of the whole company
- Identifies best practices in process improvements and implement throughout organization

• Bachelor’s Degree in an applied science or engineering. Preferably Mechanical Engineering or Construction Engineering.
• At least 10-year working experience in manufacturing and having 5 year experience in QA/QC, working experience in structural steel manufacturing is preferable.
• Having knowledge of structural steel inspection specifically in welding and coating inspection.
• Having knowledge of ISO standards and process improvement
• Having knowledge of standard methodologies and standards
• Good at communication and negotiation skill
• Advanced consulting or relationship management skills
• Proficient in Microsoft Office.
• Experience in quality management systems and quality system audits
• Good at English both written and speaking