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Quality And Performance Manager

Ooredoo Myanmar
| Yangon
Verified This job has been verified by the company as a real job vacancy.
14 Feb 2017
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
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Quality And Performance Manager
Ooredoo Myanmar, | Yangon

Quality And Performance Manager

Ooredoo Myanmar
Yangon

Quality And Performance Manager

Ooredoo Myanmar
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
14 Feb 2017
Verified
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.

Experience level

Manager

Job Function

Quality Assurance

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

Quality and performance of the network should be maintained, stabilized and improved continuously. To achieve those targets, the scope should manage the vendor MS on daily basis through monitoring KPIs/PIs degradations, raising issues with priorities and SLAs, and most important follow up for the resolution.

Right KPIs/PIs are defined with baselines and targets. Looking to the right KPIs with optimized formulas, ensure that the User Perception is protected and guaranteed on a micro level.

The role should manage its team to achieve the targets in different areas of the network as defined by Management and in collaboration with the Optimization Team.

Open To

Repatriate
Male/Female

Job Requirements

Minimum Experience & Essential Knowledge
- Minimum 3 Years in Telecom with operators or vendors from Regional experience
- Good knowledge and understanding in defining KPIs/PIs for Radio, Core (CS & PS), VAS, Transmission (IP, DWDM, MW)
- Able to manage a team to achieve the defined targets.
- Ensure the coordination between different departments (Planning, MS, Optimization, Operation, and B2B) to perform cross functional alignment for better understanding and to correlate with network issues.
- Daily follow up on performance degradation through escalation with different priorities. Continuous follow up for the resolution.

Minimum Entry Qualifications
- Minimum experience in Telecom Performance & Quality management, recommended 3 Years
- Good knowledge in Managed Services environment and SLAs to deal with Vendor management at different levels
- Optimization experience is required for the role

What We Can Offer

Benefits

Meal or travel allowence

Highlights

Fun working environment with international standard

Career Opportunities

Learn new skills on job
Already Expired
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More jobs from this employer

Experience level

Manager

Job Function

Quality Assurance

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

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