• Contribute with own expertise of Reporting and Accounting, to the development of a long-term strategy for the OpCo in alignment with GBS, Regions and HGSS business strategy
• Manage, co-ordinate and control all Transaction Accounting and Management Reporting outcomes, whether activity is delivered from the HGSS and managed by SLAs, or delivered by employees directly within the OpCo
• Plan, coordinate and control each monthly accounting close, as well as the elaboration and reporting of accounting information both internally and externally
• Coordinate the OpCo’s reporting model, providing all the necessary information for decision-making purposes, as well as a quality analysis regarding the development of the OpCo’s main key drivers
• Coordinate and control the preparation of the consolidated Management Reports with the aim of supporting the OpCo’s performance analysis and decision-making
• Lead the team that will work in partnership with the HGSS to achieve high standard financial processes
• Anticipate, plan, address and resolve complex customer service issues with internal and external customers, including vendors
• Champion use of Service Management processes including issue escalation/resolution processes across the OpCo and HGSS
• Lead the OpCo ‘sending’ aspects of migration of activity from the OpCo to the HGSS, whilst managing the day-to-day operations of the OpCo
• Champion Lean methodology and a culture of standardization and improvement within the OpCo
• Support the development/improvement and implementation of processes, tools, templates and support systems, in collaboration with the HGSS and other functions within the OpCo
• Lead, guide and direct the OpCo team and contribute to the development of a customer led culture
• Manage employees including recruitment, performance management and (career) development
• Drive his/her own personal development in leadership, functional competencies and business knowledge by creating, agreeing and implementing his/her Development Plan