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Reservation

8 Mile Hotel
| Yangon
Verified This job has been verified by the company as a real job vacancy.
08 Sep 2018
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Reservation

8 Mile Hotel
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Hospitality, Hotel, Tourism

Job Industry

Hospitality/Hotels

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

Handle reservation inquiry as per hotel policies and procedures.
Promptly and courteously obtain all FIT and group guest's arrival information and to create a reservation in Optima System .
Responsible to check all confirmation , cancellation , No- Show and amendments.
Handle guest queries , special requests and complaints & co - ordinates with the departments concerned.
To check Remarks and Billing instructions must be updated according to the specified requests and mode of payment .
Handling & Processing VIP , Complimentary and Special requests.
To avoid duplication of bookings , guest profiles and to maintain and update Company and Travel Agent Profile .
Responsible for the proper filing of reservation records.
Prepare online travel agents ranking , customer reviews and creating online promotion
Responsible to prepare and summit punctually weekly & monthly reports.
In the event of emergency (Fire) , retrieve reservation correspondences for the forthcoming week under the supervision of Assistant Front Office Manager.
Perform any other duties that are required by Front Office Manager or Management from time to time.

Open To

New graduates
Male/Female

Job Requirements

Previous experience in reservations, one to two year experience in front desk operations.
The successful candidate is likely to have a passion for customer service, excellent communication skills and good levels of written and spoken English.

What We Can Offer

Benefits

Duty meal allowance
Overtime payments

Highlights

Make a difference
Join an experienced team

Career Opportunities

Learn new Skill on the job
Promotion opportunities