B2B and B2C (ELT)Primary Responsibilities● Identify and follow up on sales opportunities online, on site, off site according to strategic plan.● Identify and understand customers’ needs and communicate how our services can address them.● Process sales through to full payment.● Provide ongoing support to customers with Customer Service Officers.● Respond to customer enquiries as needed.● Record information as required and maintain accurate records.● Ensure important information is transmitted to relevant staff and departmentsStudy Abroad CounselorPrimary Responsibilities● Counsel students to assist them to find and apply for Higher Education courses abroad:Interview clients to determine their needs. ○ Research appropriate courses and other information for clients. ○ Organize and present information to clients in an easily digestible form. ○ Ensure information recorded is accurate, organized and easily accessible. ○ Assist students to make study and Visa applications ensuring all documentation is checked. ○ Manage written correspondence in English and Burmese (clients, executive, institutions).● Work to create new study abroad client leads through new and existing channels ● Ensure leads are followed up in a timely manner● Assist the Manager with organization of promotional activities including Face book● Know and understand the key features of our services and competitive advantage.● Keep up to date with relevant changes (e.g., programs, universities, visas)● Prepare client status reports on request for EDULINK executives.● Translate short English language documents for publishing on website and Face book
B2B and B2C (ELT)Requirements● Fluent and proficient in both English and Myanmar● Passion for excellence● Excellent communication skills● Demonstrated track record in B2C and B2B sales● Basic computer skills (Office, Gmail)● Professional presentationStudy Abroad CounselorSelection Criteria● Previous student counseling experience highly regarded● Experience is a sales account management or other dynamic consulting role● Any graduate.● Upper-Intermediate English● Independent and resourceful and shows initiative.● Well organized and able to manage time effectively.● Excellent interpersonal and communication skills.● Highly proficient in web-based research and quickly navigating new websites to access information● Able to use MS Word, Excel and Internet.● Able to use Gmail and Google Calendar (or to learn to use them).
Be a part of a growing, vibrant teamOpportunities for ongoing professional development and promotion.
Fun Working environmentInternational StandardsMake a differenceJoin an experienced team
Training providedLearn new skills on the jobPromotion opportunitiesManagement potential
EDULINK is one the largest and fastest-growing providers of professional education and training services in Myanmar. Our services include professional English language training (ELT) and study abroad services. EDULINK was established in 2012. Since then we have helped over 10,000 people in Myanmar to improve their English and achieve success.