ACCOUNTABILITY: To manage the company’s sales training requirement across all functions and intermediaries. To make the sales team more efficient and capable in handling queries of customers. To build a robust online training modules on selling stories , exception handling etc.RESPONSIBILITY: • To develop content and deliver stand up training to the sales teams / operations team on onboarding of agents / customers • To create content on selling stories for better sale of Insurance products and advisors/ agents prospecting • To liaison for agents mandatory training and ensure good pass percentage • To manage Induction training of all intermediaries and handholding them in the initial three months• To coordinate with Prudential Hong Kong on a regular basis on mandatory training for employees • To reduce the drop rate of agents in the initial years • Preparing reports and data related to training
• Bachelor’s degree in any field• 5 + years’ experience in Training • Experience in Call Centre/ Banking / FMCG business is preferred• Active listening and communication skills• Good Presentation and facilitation skills• Problem solving and mentoring skills• Good command of both spoken and written English with presentation skills
- Building an international financial services career- Competitive Benefit Package- Culture of Learning and Development
- People-oriented Culture, Technology driven- Innovative, Creative and High energy and fun Working Environment- Diversity and Inclusion
- Career Development Opportunities- Meritocratic- Maximizing Potential through Our Learning Programs
Prudential plc is an Asia-led portfolio of businesses focused on structural growth markets. The business helps individuals to de-risk their lives and deal with their biggest financial concerns through life and health insurance, and retirement and asset management solutions.Prudential Corporation Asia is a leading life insurer with operations spanning 13 markets in Asia, covering Cambodia, China, Hong Kong, India, Indonesia, Korea, Malaysia, Myanmar, the Philippines, Singapore, Taiwan, Thailand and Vietnam.Prudential's history in Myanmar dates back to 1923 when it first established its operations in the country. In 2013, when the government re-opened the market, Prudential re-entered Myanmar with a representative office licence, the first European life insurer to do so.