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Seller Support Officer

Shop.com.mm
| Yangon
Verified This job has been verified by the company as a real job vacancy.
16 Oct 2018
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Seller Support Officer
Shop.com.mm, | Yangon

Seller Support Officer

Shop.com.mm

Seller Support Officer

Shop.com.mm
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Sales, Business Development

Job Industry

Internet Services

Min Education Level

Diploma

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

- Receive inbound calls for guiding sellers about operations and general information on shop.om
- Train sellers on Shop systems, processes, and procedures, and ensure compliance to these
- Call sellers on order fulfillment, verifying account information, increasing assortment on their shops
- Maintain the call quality and productivity as per the set target & ensure company compliance
- Meeting the Productivity and Quality KPI as per target assigned.
- Writing emails, generating complaints as and when required.
- Punctuality: Strict adherence to the roster.
- Learning all the Systems and Processes as and when guided.

Open To

Male/Female

Job Requirements

- Able to work in shifts
- Able to use computer soft ware efficiently
- Excellent written and verbal communication
- Excellent Soft Skills: Able to handle irate sellers

What We Can Offer

Benefits

- The opportunity to learn from experts at Lazada and Alibaba

- Work closely with country and group level management to build e-commerce in Myanmar

Highlights

- Work for the largest and fastest growing e-commerce group in Myanmar and South Asia

- Work in a high-energy environment

Career Opportunities

- The opportunity to rapidly advance your career and learn from the best professionals in e-commerce from the Alibaba network