ROLE PURPOSEThe Senior Account Manager for Digital HP will maintain the relationship with a portfolio of dealers in our HP Book. The Senior Account manager will be part of the Digital HP Team that is established within the Digital Retail division of Yoma Bank. A large part of the job will be introducing the new digital HP Dealer Portal to key players within our Authorized Dealer Network as well as seeking new dealers and growing the number of loans processed through existing dealers.The Senior Account Manager will lead a team of approximately 5 Junior Account Managers who run the day to day business of their assigned Authorized Dealers.RESPONSIBILITIES• Maintain a strategic relationship with executive level staff of our Authorized Dealers.• Leading and coaching a team of Junior Account Managers who run the day to day business of the Authorized dealers and be a point of escalation for them as well as the dealers.• Introducing new product features to the executive level staff of our Authorized Dealers, including the new digital HP Dealer Portal.• Identify potential new dealers in the sector of your responsibility.• Identify possible product improvements or marketing opportunities and drive these together with the Head of Digital HP.
Knowledge & SkillsEssential• Strong leadership skills.• Strong problem-solving skills.• Strong communication skills withcustomers, colleagues and other stakeholders.• Strong computer skills.• Ability to lead and coach a team of credit officers.Preferred• Knowledge of Hire Purchase product and processes.Education & Special TrainingEssential• Your education and work experience will need to show that you have the necessary skills.ExperienceEssential• Has worked in a leadership role before or has the ability to demonstrate strong leadership skills in any other way.• Has working in the banking sector before (preferred).• Has worked in a customer facing environment before.LanguagesEssential• Fluency in Myanmar.• Fluency in English.KPIsEssential• Size, quality and growth of loan book.• Number of new dealers onboarded.
- OT Payment- Annual Performance Bonus- Ferry Provided
- An awesome company
- Join a winning team
- You can make a difference
- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques
Yoma Bank is one of Myanmar’s largest private banks, with 2000 employees and more than 50 branches nationwide. The Bank was founded by Mr Serge Pun and its first branch was opened in August 1993 in front of the iconic Aung San Stadium in Yangon.Yoma Bank has invested heavily in technology to optimize its nationwide branch network and is recognized for its efficient remittance services. It was the first bank in Myanmar to use a computerized accounting system, and pioneered wireless banking communications. By 2003 Yoma Bank had grown to be one of the biggest banks in the country with 41 branches in 24 cities providing secure and efficient banking services nationwide.In 2003, Myanmar experienced a financial crisis which had a significant impact on the banking industry. This led to the closure of many private banks while Yoma Bank's business activities were severely limited and had to sustain on domestic remittances. Yoma Bank’s remittance service still remains to be the most reliable and trusted in the country.A new chapter began in August, 2012 when Yoma Bank regained its full banking license. With more than 50 branches across Myanmar, the Bank strives to become a leading SME Bank in Myanmar. With more than twenty years’ experience in Myanmar’s financial sector, Yoma Bank is well positioned to support the continued growth of the Country in this period of transition.