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Senior Associate (Sabre)

Systematic Business Solution
| Yangon
Verified This job has been verified by the company as a real job vacancy.
13 Mar 2018
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
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Senior Associate (Sabre)

Systematic Business Solution
Recruiter active 5 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

IT/Computer

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

• Deal with the customers via emails, over the phone, or face to face
• Respond to the problems of the customer promptly
• Listen to the customer queries patiently and solve it. If the problem doesn't seem to solve, then forward the problem to the superiors and related department.
• Coordinate with the internal department to find solutions and resolve matters
• Look at the customer accounts and analyze the sales trend
• Attend System training (Basic, Advance) and train the system user
• Maintain records of interactions with the customers in an orderly manner
• Researching to fulfil the need of customer and market
• Perform any other related duties and responsibilities

Open To

Female

Job Requirements

1) At least 5-year working experience in the travel industry (Airline/Travel Agency/Hotel)
2) Knowledge of Sabre Reservation System will be an advantage.
3) Good in written and spoken English
4) GDS Reservation System Skill (Sabre Airline Reservation System)
2) Good Customer Service Skills (Attentiveness, Clear Communication and knowledge of services)
6) Good Computer Skills (Microsoft - Word, Excel, PowerPoint)
7) Good Communication Skills (written and verbal)
8) Good Interpersonal Skills
9) Should be attentive to detailing

What We Can Offer

Benefits

Annual Bonus
Yearly increment

Highlights

Customer service industry is a fast growing industry. It offers lucrative packages to the job seekers. It presents prospects for career growth too.

Career Opportunities

Training provided.
Learn new skills on the jobs.
Promotion Opportunities.