- Assist the department head to plan, organize and control activities within own area of responsibility with minimum supervision to ensure timely, effective and efficient process execution through the proper supervision of staff as well as the strict implementation of project instructions and standardsOperation
- Coordinate with other departments to clarify project related problems / issues in order to ensure that instructions are carried out correctly
- Ensure efficiency in operations by regular review / revisions of systems and procedures with the end goal of improving productivity in the department
- Ensure assigned projects / tasks are completed timely and with high level of accuracy and quality
- Assist in the preparation of costing for regular process
- Provide regular feedback on the operation concerns and issues
- Perform other related functions that may be assigned Data Collection
- Plan and organize field projects in relation to schedule, allocating quota and research materials
- Responsible for recruitment / briefing / debriefing / training of interviewers
- Responsible for field supervision and monitor progress and quality of work to achieve productivity targets
Data Processing
- Plan and organize schedules / resources for various projects
- Responsible for training of new data processing associates
- Provide technical guidance / advice on the use of software packages
- Ensure quality of work for junior data processing associates
Administration
- Assist in the manpower planning, e.g. schedule working hours
- Maintain discipline and uplift employee morale
- Set objectives and monitor performance for the team
- Ensure proper dissemination of information and implementation of company rules and regulations as well as policies and procedures

- College graduate
- 4 to 7 years Data Collection / Data Processing / Data Analysis / Quality Control related experience
- Supervisory skills preferred
- Communications skills