• Monitor, work closely with other team leaders in Service departments and provide daily service reports to After Sales Manager• Assist all service teammates for their domestic, training travelling purpose• Closely look on Work In Progress report in Kerridge• Monitor Warranty reports and Credit note offset• Arrange necessary accommodation, travelling supports for service, training delegates visits• Assist for Marketing supporting materials, events and other seasonal internal promotional.• Assist with FORD/JLR CRE team to deal any major customer concerns• Closely monitor social media comments/activities on FORD Service• Closely work with After Sales Manager
• At least two years of experience in administrative or equivalent field• Strong communication skills to deal with customers, employees and vendors• Focusing on the following coursework is useful: mathematics, computers/electronics, automotive service and technology, business and courses that teach analytical skills• A professional manner• Good communication verbal and written – Burmese & English• Ability to use computers and computer capability for inventory, record-keeping, and Microsoft Office• Valid Driving License• Good geographical knowledge of Yangon city and other main business areas.• Customer & Quality Focus• Team orientation.
*As per company policy
*Learn new skills on the job*Promotion opportunies
Capital Automotive Ltd. is the leading provider of lifestyle Automotive & Agricultural Sales and Services in Myanmar.We are a Joint Venture between Capital Diamond Star Group, one of Myanmar’s most respected and prominent conglomerates, and RMA Group, a global company specializing in providing infrastructure and automotive service solutions for developing economies.Capital Automotive is the sole distributor and dealer of world class Ford, Jaguar, Land Rover and John Deere.