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Service Manager (IT)

ManpowerGroup Myanmar
| Yangon
Verified This job has been verified by the company as a real job vacancy.
21 Nov 2017
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Service Manager (IT)

ManpowerGroup Myanmar
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

IT Hardware, Software

Job Industry

Recruitment/Employment Agency

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

-Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out
-Displays extensive working knowledge of industry standards and practices, including product details and company services offered
-Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally
-Assists with or performs administrative tasks
-Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations
-Sets up and maintains service desk, including managing service desk team members and evaluating desk efficiency
-Resolves service desk problems and improves current service desk methods to increase productivity and customer service
-Monitors department issues and client complaints to define patterns and work to lessen those recurring issues
-Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly
-Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure the highest quality of work

Open To

Repatriate
Male/Female

Job Requirements

- Bachelor Degree or higher in Business Administration, Accounting, Finance, Economics, Computer Engineer, Computer Science, Computer Business
- 5-10 years experience in the service business
- Strong interpersonal and communication skills
- Good understanding of Accounting Standards, Principles, Rules & Regulations, Taxations i.e. VAT, w/tax
- Achieve-oriented and high commitment to deliver results
- Ability to work independently and proactively or as part of a multi-national team
- Willing to travel abroad for training, seminars and workshops
- Good in English, both written and spoken

What We Can Offer

Benefits

Fixed Bonus

Highlights

Multinational company ,International Standard

Career Opportunities

Management Potential