Sr. Sales Executive (Mandalay) in Mandalay

Sr. Sales Executive (Mandalay)

Capital Automotive Ltd.

| Mandalay

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Sr. Sales Executive (Mandalay)

Capital Automotive Ltd., | Mandalay

Sr. Sales Executive (Mandalay)

Capital Automotive Ltd.

Sr. Sales Executive (Mandalay)

Capital Automotive Ltd.

Myanmar - Mandalay

| Mandalay

20 Feb 2020

Experience level

Experienced Non-Manager

Job Function

Sales, Business Development

Job Industry

Automotive

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

- - For each customer experience, meets or exceeds the criteria indicated on the Customer Expectations for Sales
  - Greets all customers promptly; provides timely professional service
  - Completes Customer Records promptly and accurately
  - Completes an Income and Sales Goal Worksheet promptly and accurately each month
  - Follows up with 100% of customers within two days of vehicle delivery
  - Meets or exceeds monthly Income and Sales Goals
  - Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer concerns, and sells additional products and services when appropriate.
  - Builds customer loyalty and promotes the dealership brand image by following the 10-Step Showroom Process
  - Is accurate and timely in completing paperwork and assigned tasks
  - Sells accessories and Finance-Insurance products
  - Answers incoming telephone calls/email/internet enquiries promptly, courteously, and makes every effort to satisfy the caller’s inquiry
  - Delivers vehicles to customers in a positive and memorable way
  - Effectively prospects by phone, mail, e-mail and face to face
  - Identifies repeat customers and treats them accordingly
  - Shifts priorities and goals as work demands change
  - Maintains composure and courtesy in dealing with customers and fellow employees
  - Ensures that work is completed on time and as required
  - Acts quickly to implement plans; organizes work efficiently; follows up to ensure successful implementation
  - Assists other Sales Consultants when needed
  - Builds productive working relationships with fellow employees through clear communications
    - Assists customers in identifying problems and concerns during and after vehicle delivery
    - Follows up with customers to ensure they are satisfied with their vehicles
    - Promotes cooperation and teamwork among Sales Consultants and support staff
    - Effectively uses the Internet to prospect and sell vehicles
    - Effectively sells by:
      - Explaining vehicle’s features and benefits versus the competition
      - Determines customer’s needs and wants
      - Effectively performs demonstration drives and offers demonstration drives to all customers
      - Overcomes objections
    - Calculates and tracks progress of sales and prospect goals and sales deals.
    - Notifies prospects of upcoming special programs and promotions
    - Maintains contact with previous customers to remind them of Lease-end/Finance end dates
    - Identifies and supports opportunities for method/process improvement (e.g. tracking showroom traffic)
      - Identifies ways to improve operations and customer service
      - Maintains an effective customer contact system that encourages new, repeat, and referral business and contributes to customer satisfaction
      - Uses computer systems to look up vehicle inventory availability
        
        Handles inventory, keys and licensing per dealer policy
        
        Keeps up to date on Jaguar Land Rover products and competitor products
        
        References existing manuals, publications and other written documents to obtain needed information
        
        Follows all Sales Department policies and procedures
        
        Able to effectively use the Internet for sales activities and personal training activities

Open To

Male/Female

Job Requirements

Understands and uses 10-Step Showroom Process
Able to perform multiple tasks effectively
Adaptable and flexible
Effective problem solving skills
Effective and accurate with automotive sales calculations
Explains the price of the vehicle in a way that focuses on the value of the vehicle rather than the price

What We Can Offer

Benefits

As per company policy

Highlights

International Standard

Career Opportunities

Training provided
Learn new skill on the job

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