Team Manager (Operation Support)

London Bridge

| Yangon

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Team Manager (Operation Support)

London Bridge, | Yangon

Team Manager (Operation Support)

London Bridge

Team Manager (Operation Support)

London Bridge

Myanmar - Yangon

| Yangon

22 Jun 2018

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Recruitment/Employment Agency

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Dear Sir/Madam,
We are looking for the following candidates who are willing to work at Telecom Company.

Responsibility
> Develop and ensure the Call Centre operational workflows are up-to-date (internal and cross-functional),
> Control the efficiency of the procedures to serve better the customer satisfaction,
> Ensure that the knowledge base is complete and up-to-date,
> Cooperate with Operation/QA Teams for implementation of action plans,
> Prepare reliable reports for the management.

Open To

Repatriate

Male/Female

Job Requirements

Competencies/ Expertise Required
>>Ability to perform data collection of VOC, data analysis, making report materials
>>Strong skill with big data is preferred (Excel & Access)

What We Can Offer

Benefits

Bonus+ Commission

Highlights