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Team Manager - Service Support(Customer Care)

MPT - Myanma Posts & Telecommunications
| Yangon
Verified This job has been verified by the company as a real job vacancy.
09 Oct 2018
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
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Team Manager - Service Support(Customer Care)
MPT - Myanma Posts & Telecommunications, | Yangon

Team Manager - Service Support(Customer Care)

MPT - Myanma Posts & Telecommunications

Team Manager - Service Support(Customer Care)

MPT - Myanma Posts & Telecommunications
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

> Provide call center with service and operational information as well as FAQs
> Obtain customer feedback from different channels and monitor service trends
> Align with Marketing and Sales Departments and ensure all customer care channels fully understand services available

Open To

Male/Female

Job Requirements

> Ability to perform planning for operation in line with services & products, business process management & improvement, making materials
> Experience in mobile business or call center management preferred
> Fluent in English

What We Can Offer

Benefits

Ferry Transport
Health Insurance
Performance Bonus

Highlights

An awesome company
Join a winning team
You can make a difference

Career Opportunities

Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques