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Technical Support Engineer

Forval Myanmar Co., Ltd
| Mandalay
Verified This job has been verified by the company as a real job vacancy.
04 Jul 2018
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Technical Support Engineer
Forval Myanmar Co., Ltd, | Mandalay

Technical Support Engineer

Forval Myanmar Co., Ltd

Technical Support Engineer

Forval Myanmar Co., Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Mandalay
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Job Industry

Consulting/Professional Services

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

• Taking ownership of customer issues reported and see problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Repair and control customer products
• Join Inspection of 3rd service Parties
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues

Open To

Male

Job Requirements

• Proven working experience in enterprise technical support as a technical engineer at least two years
• Degree or Diploma in engineering
• Basic knowledge of consumer electronics
• Strong problem-solving skills
• Strong communication, Problem-solving skills
• Ability to multi-task, priorities, and manage time effectively
• Good organizational and multi-tasking abilities
• Proven customer support experience & work under pressure

What We Can Offer

Benefits

*Bonus and Overtime
*Accommodation from Yangon
*Reward for over performance

Highlights

*Foreign Company
*Age must be over 27 years old
*Must be male candidate
*Electronic Company

Career Opportunities

*Promotion Opportunity
*Training Provided