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Technical Support Manager

IME International Co.,Ltd
| Yangon
Verified This job has been verified by the company as a real job vacancy.
04 Jul 2019
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Technical Support Manager

IME International Co.,Ltd
Yangon

Technical Support Manager

IME International Co.,Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
04 Jul 2019
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

Experience level

Manager

Job Function

Engineering, Technical, HSE

Job Industry

Trading/Distribution/Import/Export

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

• warranty process documentation and claims
• Solving customer complaints & technical problems from branches and customer by phone. If need to solve it off one’s own bat, go to jobsite ASAP.
• Collecting & checking the service report and warranty photos and then make decision this problem is within warranty and adjust or not with warranty term that user false or product weakness.
• Preparing technical report (TR) to get 100% warranty claim for this issue to continue the warranty claim process. And then, submitted claim to supplier.
• Supporting in Service Operation any technical issue.
• Receiving, analyzing & distributing all update technical information to branches
• Analyzing for technical problem and product quality issue of repetitive failure & reporting to principal
• Handling recommendation process for necessary parts, tools, equipment, and literatures.
• Updating the VCADS (Tech tool & Matrix) for new version.
• Monitoring daily technical supporting activity.
• Handling product campaign job
• Monthly Reporting & Summarizing
• Supporting to Engineering Mechanic Department
• Monitoring new arrival Machines inspection jobs and stock maintenance jobs and pre delivery inspection and delivery instruction job.

Open To

Male/Female

Job Requirements

• At least 6 years experience as related Field
• Graduated in B.E (Mechanical )
• Managing the technical support department
• Experience in training for engineering mechanic (Commercial Vehicle, Agriculture)
• Fluent spoken and written English
• Available for Travelling
• Highly computer literate in Microsoft (Word, Excel, PowerPoint, Outlook)

What We Can Offer

Benefits

Meals and Travelling Allowance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

Training provide
Learns new skill on the job
Already Expired
OR
More jobs from this employer

Experience level

Manager

Job Function

Engineering, Technical, HSE

Job Industry

Trading/Distribution/Import/Export

Min Education Level

Bachelor Degree

Job Type

Full Time

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