-Providing general and specific advice about different travel destinations, drawing up complicated travel itineraries and ensuring that all the needs of the customers are met.-Making arrangements for transport, accommodation, tours and activities, contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements.-Advising the customer about travel issues including required documentation and financial matters, such as appropriate exchange rates.-Using the computer database to research information about hotel accommodation fares and hotel ratings.-Dealing with payments, Performing general administration tasks.-Dealing with and documenting complaints in an efficient and diplomatic manner.-Planning and advertising different promotions.-Making alternative arrangements for customers who have had their trips interrupted by unforeseen issues.-Evaluating customers’ holidays and issuing appropriate feedback forms.-Every now and then, tour operators travel abroad for research purposes.-Making presentations to travel groups, creating and putting up displays at trade shows.-Preparing package tour programs and customized tour packages.-Planning seasonal tour programs with differentiated services.-Receiving booking and sales.-Collecting, evaluating and responding (as appropriate) to customer feedback.-Check client programs and work on new/ amendment/ cancel booking as per requirements.-Take full responsibilities of clients during the tour (program changes, supplement and offer).
-Any graduate or prefer relevant certificate/diploma holders.-Age between 23 and 35 years.-Minimum 1 years experiences in related field.-Good command in English (4 Skills).-Can use Ms office, internet and email.-Excellent interpersonal skills, team work performance, communication skills, problem-solving skills, honest and hardworking.-Customer service oriented and willingness to deal with different people every day.
-Overtime payments-Rewards for over performance
-Fun working environment-Make a difference
Everyone deserve to travel without worries for your dream destinations. Croton travel is here to make it happen! Just share what you want, need or dream. we are here to distribute the services. -Worldwide Air Tickets-Travel Health Insurances-Attraction Tickets-Car Rental-Visa Applications-Europe Rail Tickets-Worldwide Tour Packages-Cruise Reservation-Hotel ReservationTo discuss for your dream and needs in more details please contact us today.