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Agent Operation (Mawlamyine)

Shwe Bank

Agent Operation (Mawlamyine)

Shwe Bank
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Mon State
Full Time
Verified This job has been verified by the company as a real job vacancy.
02 Dec 2021

Experience level

Experienced Non-Manager

Job Function

Administrative

Min Education Level

Bachelor Degree

Job Description

We are looking for Agent Operation Professionals for our Mawlamyine Branch. Please see the following positions for Agent Operation.

 

AGENT IN CHARGE (Supervisor)

Job Responsibilities

  • Monitor customer service operations such as account opening, complaint handling and communications. 

  • Train internal staff for product knowledge and develop SOPs for sales process. 

  • Manage front office and back-office tasks and make sure daily duties are done by EOB. 

  • Manage cash-in, cash-out processes, monitor branch and staff performance. 

  • Handle for account and compliance section including wallet administration. 

  • Coordinate with Head Office centralized operation follow-up matters. 

Job Requirements

  • At least 4 years of working experience in Banking & financial industry, preferably area of agent management. 

  • Bachelor’s degree, preferable in banking and finance or other relevant academic backgrounds. 

  • Able to work independently and lead the team. 

  • Good understanding of agent networking and develop the necessary internal functions.  

FRONT OFFICE, BACK OFFICE, CASH (Senior Staff) 

Job Responsibilities

  • Handle front office operations including cash in/cash out processes. 

  • Handle back-office operations including day end balancing and reports, keep customers’ record and control security items. 

  • Monitor cash positions and control cash in/ cash out transaction to agents. 

  • Manage and perform daily reconciliation and end of closing. 

Job Requirements

  • At least 2 year of working experience in Banking & financial industry, preferably area of agent management. 

  • Bachelor’s degree, preferable in banking and finance or other relevant academic backgrounds. 

  • Able to work independently and lead the team. 

  • Good understanding of agent networking and develop the necessary internal functions.  

CUSTOMER SERVICE, SALES AND MARKETING (Senior Staff) 

Job Responsibilities

  • Handle for customer service operations such as account opening, complaint handling. 

  • Manage walk-in customers for product knowledge sharing. 

  • Handle for direct sales and agent networking. 

Job Requirements

  • At least 2 years of working experience in Banking & financial industry, preferably area of agent management. 

  • Bachelor’s degree, preferable in banking and finance or other relevant academic backgrounds. 

  • Able to work independently and lead the team. 

  • Good understanding of agent networking and develop the necessary internal functions.  

Open To

Internship
Male/Female

Job Requirements

Job Requirements

  • At least 4 years of working experience in Banking & financial industry, preferably area of agent management. 

  • Bachelor’s degree, preferable in banking and finance or other relevant academic backgrounds. 

  • Able to work independently and lead the team. 

  • Good understanding of agent networking and develop the necessary internal functions.  

FRONT OFFICE, BACK OFFICE, CASH (Senior Staff) 

Job Responsibilities

  • Handle front office operations including cash in/cash out processes. 

  • Handle back-office operations including day end balancing and reports, keep customers’ record and control security items. 

  • Monitor cash positions and control cash in/ cash out transaction to agents. 

  • Manage and perform daily reconciliation and end of closing. 

Job Requirements

  • At least 2 year of working experience in Banking & financial industry, preferably area of agent management. 

  • Bachelor’s degree, preferable in banking and finance or other relevant academic backgrounds. 

  • Able to work independently and lead the team. 

  • Good understanding of agent networking and develop the necessary internal functions.  

CUSTOMER SERVICE, SALES AND MARKETING (Senior Staff) 

Job Responsibilities

  • Handle for customer service operations such as account opening, complaint handling. 

  • Manage walk-in customers for product knowledge sharing. 

  • Handle for direct sales and agent networking. 

Job Requirements

  • At least 2 years of working experience in Banking & financial industry, preferably area of agent management. 

  • Bachelor’s degree, preferable in banking and finance or other relevant academic backgrounds. 

  • Able to work independently and lead the team. 

  • Good understanding of agent networking and develop the necessary internal functions.  

What We Can Offer

Benefits

Uniform

Highlights

Make a different
Join an experience team

Career Opportunities

Learn new skill on the job
Promotion opportunity
Management potential

About Our Company

Shwe (Rural and Urban Development) Bank is a private bank in Myanmar, established in 2016. We are focused on delivering the best retail products and international financial services to our customers living in both rural and urban areas of Myanmar. We thrive to offer our customers with the best customer experience, to build strong relationships within the communities we serve and to help Myanmar prosper.