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Assistant Business Analyst Manager

Talent Experts

Assistant Business Analyst Manager

Talent Experts
Recruiter active 3 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
25 Jan 2022

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Min Education Level

Bachelor Degree

Job Description

  • Oversee & manage the business analyst team
  • Improve the processes and procedures of business analyst team
  • Motivate team members & increase the productivities of the team
  • Perform data analysis, business analysis & process management for the products and prepare report to present the outcomes to Senior Management.
  • Communicate with internal and external stakeholders for onboarding, training & operation processes
  • Prepare business requirement documents, process flow diagram and mockup design for the products
  • Set up the technical information in the systems for each entity
  • Consult the eternal stakeholders for the system integration, launching process and after go-live process
  • Prepare the necessary training presentation documents and provide trainings to eternal stakeholders about the system, payment process, fraud & chargeback awareness
  • Test & verify the features of the systems & prepare standard operation procedures (SOP), FAQ and user guides
  • Investigate, escalate, follow up the technical difficulties & issues which internal & external stakeholders encounter with cross-functional depts and make sure all cases are solved and closed properly.
  • Investigate the fraud & dispute cases and explain to external stakeholders about the case details with suggestion & best practices.
  • Learn and analyze the process and features of Card Schemes (VISA, MasterCard, UPI, etc.)
  • Perform other tasks assigned by supervisor or management

Open To

Male/Female

Job Requirements

  • A bachelor's degree in IT related field
  • Minimum 3 years of experience in IT or payment related field
  • Rich knowledge of programming languages, business flow, software design & architecture
  • Able to travel local & oversea

 

What We Can Offer

Benefits

- Ferry provided
- Insurance

Highlights

- International standards

Career Opportunities

- Promotion opportunities