MMR
Myanmar
Assistant Customer Service Manager
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Great Opportunity for ...
Job description
• Manage large amounts of incoming calls.• Generate sales leads.• Identify and assess customers’ needs to achieve satisfaction .• Build sustainable relationships and trust with customer accounts through open and interactive communication.• Provide accurate, valid and complete information by using the right methods/ tools• Meet personal/ customer service team sales targets and call handling quotes.• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution• Keep records of customer interactions.• Follow communication procedures, guidelines and policies.• Take the extra mile to engage customers.
Open To
Job Requirements
Desired Skills and Expertise
• Minimum 5 years experiences with related field.• Any graduate and good communication.• Computer and English knowledge.• Active, strong, good attitude and co-operate with team.
What We Can Offer
Benefits
Highlights
Career Opportunities
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