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Assistant Customer Service Manager

Talent Experts
| Yangon
Verified This job has been verified by the company as a real job vacancy.
24 Jun 2020
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
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Assistant Customer Service Manager
Talent Experts, | Yangon

Assistant Customer Service Manager

Talent Experts
Yangon

Assistant Customer Service Manager

Talent Experts
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
24 Jun 2020
Verified
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Develop strategies for customer service excellence and address customer service needs assisting Customer Service Manager
  • Take ownership of handling difficult issues and pending cases regarding customer complaints and queries and proactively following through to resolution
  • Maintain customers’ focus on all times and answer to customers’ enquiries using the standard guidelines
  • Supervise, manage and train the team members while ensuring that every task is done correctly and effectively, and make sure that all aspects of customer service are established well
  • Oversee and manage performance and service quality of the customer service staff to guarantee customer satisfaction
  • Take care of current customer service conditions and has to initiate new policies for jammed up customer complaints
  • Deliver a comprehensive service to respond enquiring customers and build strong customer relationship
  • Supervise day-to-day operations in the customer service department
  • Create effective customer service procedures, policies and standards.

Open To

Male/Female

Job Requirements

  • Bachelor’s Degree holder
  • Must have at least 4 years of experience in Customer Service Field
  • Must have proven work experience in Insurance, Bank, Microfinance or other similar industries
  • Proficient in English language

What We Can Offer

Benefits

Ferry provided
Rewards for over performance

Highlights

Fun working environment
Make a difference
Join an experienced team

Career Opportunities

Learn new skills on the job
Promotion opportunities
Management potential
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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