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Assistant Manager

Tumil Holdings Limited
Kamaryut | Yangon
Verified This job has been verified by the company as a real job vacancy.
15 Dec 2022
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
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Assistant Manager

Tumil Holdings Limited
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

  • Leading meetings with team members to discuss team performance and work plans for upcoming months
  • Training new employees on company policies and procedures to ensure they are knowledgeable about their jobs
  • Monitoring employee performance to ensure that they are meeting goals and upholding company standards
  • Managing employee attendance to ensure that all staff members are at work on time and working efficiently throughout their shifts
  • Ensuring that all customer issues are resolved in a timely manner and that customers are satisfied with the service they receive
  • Reviewing call logs and evaluating call quality to identify areas for improvement
  • Communicating with clients to schedule appointments and answer questions about products and services
  • Fostering a positive work environment by encouraging team members to work together effectively
  • Establishing and enforcing policies and procedures to ensure that the call center is running efficiently

Open To

New graduates
Female

Job Requirements

  • Any Bachelor Degree
  • Minimum 4 years’ experience in related field
  • Knowledge and experience of Customer Care
  • Experience of telephone-based services
  • Experience in digital contact services
  • Knowledge and experience in telecommunications

What We Can Offer

Benefits

Ferry
Rewards for over performance

Highlights

Fun working environment

Career Opportunities

Learn new skills on the job