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Assistant Manager, E-Money Operations

Wave Money

Assistant Manager, E-Money Operations

Wave Money
Recruiter active 1 hour ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
27 Jan 2021

Experience level

Manager

Job Function

Management

Min Education Level

Bachelor Degree

Job Description

Position PurposeThe role is to perform meticulous Back office operation for Emoney and cash management for Wave Money business.  The role is to act as team leader in Back Office Operations.


Key Responsibilities and Accountabilities

  • Ensure that smooth & accurate Disbursements are performed as per the disbursement schedule
  • Coordination with Internal & External Stakeholders for executing the disbursements
  • Manage the inter linking of wallets with banks, cards & other third-party systems
  • Ensure the reconciliations of all relevant accounts.
  • Ensure all service requests & complaints are resolved within agreed turn-around time.
  • Ensure that Agents are on boarded within agreed turn-around time
  • Provide operational support to internal teams & to corporate clients
  • Ensure to maintain proper record keeping/archival of agent’s documentation and agreements
  • Maintain disbursement records for reconciliation & audit review
  • Coordination with all internal & external stakeholders for the reconciliations & disbursements reporting
  • Ensure that Operational processes & policies are followed by the team
  • Understands the risk & can add controls in the processes for mitigating any fraud.
  • Support in UAT for ensuring that all requirements are designed & delivered as per the initiated requirements

Competencies

  • Coordination
  • Communication –written and verbal
  • Self-improvement
  • Teamwork
  • Outstanding problem-solving skill
  • Attention to detail
  • Self-driven
  • Interpersonal Skill
  • Organization Skill

Experience, Functional Skills and Knowledge Areas

  • Solid Experience in Operations, reconciliation and reporting.
  • Proven experience setting up and administrating process and policy designs.
  • Strong influencing skills, ability to lead work in a virtual and multi-cultural environment, often without direct line authority
  • Ability to lead and coach the team assertively.
  • leadership skills and problem-solving approach.
  • In-depth knowledge and hands on experience of spreadsheet and advance & complex excel
  • Experience leading cross-functional teams against identified objectives.

Open To

Repatriate
Male/Female

Job Requirements

Education and Experience Requirement

  • Bachelor’s degree in Business Administration, Economics, Finance, Accounting or equivalent

  • At least 3 years’ experience working in cash management or back office operations department in a middle management level.

  • Previous experience working in technology company or in a financial service company, preferably in incident management, Reconciliation
  • Having experience working in an MNC company would be an advantage
  • Fluency in English and Myanmar, both written and verbal communications.
  • Willing to work in shift duties

What We Can Offer

Benefits

- Medical, Life & Accident Insurance
- Mobile Usage allowance
- Travel Allowance
- Other benefits including Company Bonus

Highlights

- Myanmar's First Mobile Financial Services Provider
- Multinational Company
- International Working Environment

Career Opportunities

- Growing organisation
- Develop your career

About Our Company

Wave Money is a leading mobile financial services provider operating with over 57,000 Wave shops across Myanmar. Wave Money is a joint venture between Yoma Bank and Singapore Exchange listed Yoma Strategic Holdings and provides easy, fast and reliable mobile financial services through a nationwide agent network.
Wave Money introduced a unique way of transferring money, bringing millions of people in Myanmar access to formal financial services.

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