Assistant Manager, Product Digital Channels

About the Role:

As a Digital Product Manager, you report to Head of Digital Channel & Distribution. The purpose of this role is to manage the digital products, delivery and operation support of Digital Channel (ATOM Store app) domain.

Principle Accountabilities:

• Understanding of Mobile Application, Digital Channel products and delivery.
• Managing application CMS (backend) management and cross function support for product launching in digital channel (App).
• Schedule weekly/monthly App marketing communication
• Work closely with digital product manager for new product creation, requirement gathering and preparing business requirement.
• Support digital product sprint planning, delivery, and features UAT.
• Main digital channel SPOC for all ATOM Store app complains management and solution.
• Collaborate with product designers, UI/UX designers, and IT SPOC to deliver high quality, impactful product features on a regular basis.
• Customers communication related to products & campaigns.
• Be responsible for any additional tasks assigned by your line manager.
• Able to work flexible working hour on new product launch and configuration changes required.

Required Qualification & Experience:

• Bachelor’s degree in IT/Business/Computer Science & Similar subjects.
• Minimum 3 years of experience in Digital Products, Projects, and related fields. 
• Basic knowledge of App analytics, Agile methodologies, and digital marketing.