MMR
Myanmar
Assistant Vice President (CX Governance Manager)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Fantastic Opportunity for ...
Duties and Responsibilities
– Use data to create Touch Points plan– Propose strategies & action plans to address customers feedback & expectations– Work with VP of CX to create SOPs touchpoints– Conduct social listening– Conduct mystery shopping missions– Conduct service evaluation for touchpoints– Report from social listening, mystery shopping & service findings
Open To
Job Requirements
Requirements
– Bachelor’s degree in Business Management, Marketing and IT or other relevant academic backgrounds– Have at least 3 years of working experience in customer support, marketing and research– Good presentation skill, communication skill and problem solving skills– Computer literate & proficient in English (Written and Verbal)– Myanmar Nationality Only
What We Can Offer
Benefits
Highlights
Career Opportunities
Do you have 3 years of working experience in customer support, marketing ?
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