The major responsibilities of the job holder is to monitor all 2,300 ATMs, support Smart cash for replenishment activities, FLM, SLM related activities for Yangon Public Area ATMs. The main role of this jobholder is to keep the ATMs up at all the times.

• To monitor the ATMs for 10 hours in a day (7:00 AM to 05:00 PM) and inform the concerned stakeholders for any issues
• To prepare daily Cash Replenishment requirement ATM list, FLM (First line maintenance) & SLM (Second Line Maintenance) machine list.
• To communicate with the respective stakeholder to take a quick action for cash replenishment and FLM/SLM activities
• To communicate with the ATM vendor via Telephone, email & SMS if there is the requirement of SLM activities.
• To prepare daily/weekly report.
• To prepare daily ATM uptime report and share to the department Head.
• To support cash replenishment for YGN public area ATM corporate with Smart cash VC based on the monitoring team’s cash replenishment report.
• To Manage and supervise the FLM (First Line of Maintenance) and SLM (second level maintenance) to YGN public area ATM coordinate with respective vendors for high % of ATM uptime.
• SIM bill Top-up to the MPT and Telenor for ATM network
• UPS and battery stock controlling
• Coordinate with the branches and respective vendors for UPS repairing and ATM Cassette box replacement
• UAT Activities of ATMs, CDMs and CRMs
• New ATM installation for across the country

•  Bachelor Degree
•  Computer Literate in Microsoft Word, Excel and PowerPoint
•  Fresh Graduate
•  Experience in related field will be preferred