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AYA Pay Operation Executive

AYA Bank
Kyauktada | Yangon
Verified This job has been verified by the company as a real job vacancy.
04 Sep 2023
Recruiter active 7 hours ago The recruiter at this company was last active reviewing applications.
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AYA Pay Operation Executive
AYA Bank, Kyauktada | Yangon

AYA Pay Operation Executive

AYA Bank

AYA Pay Operation Executive

AYA Bank
Recruiter active 7 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

• Manage operation support to AYA Bank’s branches, AYA Pay subscribers, agents and merchants.

• Perform KYC Verification, operation issue handing from AYA Branches and make sure to deliver within SLA.

• Analyze problems/issue to come up with solutions effective in addressing customer and partners complaints.

• To be able to communicate at all levels within AYA Pay Departments

• Proactively identify opportunities to enhance operational efficiency, customer experience, and overall service quality.

• Perform other duties as assigned.

Open To

Male/Female

Job Requirements

· Bachelor’s Degree, preferable in fields of information technology, business, banking and finance or other relevant academic backgrounds.

· At least 1+ years of relevant working experience in Wallet Operations, Banking Operation, or similar role.

· Good verbal and written communication skills.

· Strong analytical and problem-solving skills.

· Able to work independently, organized, creative and able to lead a team.

· Excellent communication and interpersonal skills.

· Proficiency in Microsoft Office, banking or mobile wallet software and systems.

· Proficiency in English.

 

 

What We Can Offer

Benefits

Travel Allowance
OT Allowance
Transportation
Bonus

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques