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Banking Quality Assurance Manager

KBZ Bank

Banking Quality Assurance Manager

KBZ Bank
Recruiter active 2 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
25 Oct 2021

Experience level

Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

Job Description

The role holder will be responsible for managing a team of KYC Officers in the completion of on-going customer due diligence in line with company’s
requirements and the role holder is also responsible for supporting the bank’s strategies and initiatives to provide an effective and engaging digital customer
onboarding experience, expand the agent and merchant networks, and drive the usage of mobile and digital applications, in order to achieve economic and
social development in Myanmar through nation-wide financial inclusionLeads the development of relevant policies and processes and provides all
necessary support to the VCGMs and other Function Heads to facilitate and drive
KBZ’s strategy of achieving nation-wide financial inclusion

  • Responsible for managing and monitoring workflows within the team and ensure requisite quality standard are met and workflow targets/ KPI’s are achieved
  • Prepare regular SOP/MIS/ Report to management as required.
  • Determining training need and conduct regular training to the team on regulatory compliance for KYC & Customer Due Diligence.
  • Periodical review of KYC records as to completeness, including verifying that due diligence has been performed and that CBC (due diligence) standards are complied with; also that the files and risk assessments are current and up to date.
  • Perform further investigation on identified suspicious client and client’s transactions and report to KYC/AML compliance officer; 
  • Responsible for a good understanding of country & bank’s due diligence regulations, policies and procedures; 
  • Specific projects which may rise from time to time. 
  • To carry out any other duties as may be assigned to you from time to time by supervisor.

 

Open To

Male/Female

Job Requirements

  • At least 2-3 years working
  • experience as customer service executive in bank’s involving KYC verification & compliance.
  • Bachelor’s Degree
  • Proficient in MS Office especially in excel and analytics
  • Proficient command in English and Burmese
  • Have thorough knowledge on Customer KYC verification process, KYC Documents, Customer Due Diligence.
  • Good understanding on regulatory requirement on KYC for financial institution.

 

What We Can Offer

Benefits

International Standard

Highlights

International Standard

Career Opportunities

Management Potential

About Our Company

KBZ Bank
THE STRENGTH OF MYANMAR

**Winner of EUROMONEY Award for Excellence consecutive years 2014, 2015, 2016: Best Bank in Myanmar**

Kanbawza Bank (KBZ Bank) Limited, part of the KBZ Group of companies, is Myanmar's largest bank. Established in 1994 in Taunggyi, initially the bank catered the local area and in 1996, after present management acquired the organization, the group expanded to become Myanmar's largest financial institution, currently employing over 17,000 people.

KBZ Bank is part of the KBZ Group, one of Myanmar's largest and most successful conglomerates. The Group has a proven track-record of operating according to industry best practices, as recognized in 2014, when the Myanmar Centre for Responsible Business awarded the KBZ Group of Companies as the most transparent company in the country. It is the first Myanmar bank in history to have International Representative offices in Thailand, Singapore and soon Malaysia.

Purpose
We are driven by a simple aim. As the largest Bank in Myanmar, we are committed to enhance the quality of lives of the people in Myanmar, through financial inclusion. And in that becoming the Best Managed Bank in the World! Join us in this journey to positively impact the community and the nation.

Fulfilling Career – Today and Tomorrow
We put the emphasis on individual responsibility, opportunity and autonomy. We encourage growth through continuous on-the-job development and a fast paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!

Personal Challenge
We put the emphasis on individual responsibility, opportunity and autonomy. We encourage growth through continuous on-the-job development and a fast paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!

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Experience level

Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

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