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Branch Manager (Yangon)

Myanmar Citizens Bank (MCB)
Kyauktada | Yangon
Verified This job has been verified by the company as a real job vacancy.
30 May 2022
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
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Branch Manager (Yangon)

Myanmar Citizens Bank (MCB)
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Finance, Accounting, Audit

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Take the business targets of the Branch including that of the deposit, loans, ADCs and all other sales and revenue related business functions with full responsibility and accountability and ensure the achievement of the same.
  • Take the revenue, cost management/control and profit targets of the Branch
  • Motivate and lead the team, manage and allocate the available resources for the optimized use for efficiency and quality in service delivery so as to ensure the achievement of qualitative and quantitative business targets and profitability targets of the Branch. 
  • Administer full service of the branch including operations with special focus and priority on Deposits and lending product sales, customer service, and security and safety in accordance with the Bank's objectives. 
  • Ensure proper implementation of SLAs with different departments and communicate any gap to be to the concern people.
  • In case of temporary absence of branch operational personnel, authorize all non-cash & non-financial transactions.
  • In case of temporary absence of authorizer (senior most person of branch operations team), authorize all cash transactions.
  • Facilitate, champion and implement change in systems, processes and environment in branch to achieve continuous improvement in line with the MCB Transformation Change Program.
  • Drives the Bank’s culture in the branch to ensure unity of purpose and fulfilment of the bank's Vision, Mission & Values.
  • Ensure leadership, training and supervision for the branch staff. 
  • Ensure regular product knowledge and service skills improvement for the branch staff to ensure efficiency
  • Ensure operational efficiency and accuracy as it relates to all policies, procedures, compliance, origination, corporate audits, fee schedules, work schedules, and the overall branch operation.
  • Establishes business contacts and networks through community events and activities.
  • Appropriately represents the Bank in local community/social events
  • Establish and maintain strong relationships with existing and potential clients.
  • Demonstrate sound customer service, communication, reasoning, and relationship management skills.
  • Ensure customer complaints and queries are dealt with accuracy and timely
  • Resolving disputes with customers and between members of branch team to ensure proper working environment.
  • Arrange feedback sessions with branch team for getting ideas and motivate them accordingly for business growth.
  • Maintain and promote the employee and organizational Brand.

  • Implement and maintain proper control and standards for all branch related activities as per agreed process.
  • Ensure the employee discipline both in organizational and personal level
  • Review Branch Balance Sheet, Profit and loss, revenue headings/movements, cost headings/movement and overall trial balance of the Branch on daily basis
  • Ensure audit observations are dealt with due importance and regularly followed
  • Ensure proper control to avoid further audit observation and improve on the audit rating of the branch year on year
  • Periodic and surprise check of cash activities to ensure proper control.
  • Ensure compliance in every area of branch operations and service.
  • Appropriately assess risk when business decisions are made, demonstrating sound judgement keeping in view MCB's reputation and safeguarding its brand, its clients and assets, by adhering to compliance & regulatory guidelines as defined by internal risk department, departmental processes or by Central Bank of Myanmar.

Open To

Male/Female

Job Requirements

Requirements

  • B.com or Any degree with related diploma/Certificate preferably in management/commerce education streams
  • Master’s Degree in Business is preferable
  • At least 5-7 years of relevant work-experience in banking
  • Good understanding of Balance Sheet management, financial ratios and rules, regulation and policies & commercial banking industry.
  • Demonstrated effectiveness in managing operational requirements and procedures in a Retail Bank.
  • Desire and willingness to call on prospects and existing clients for sales opportunities. Proven sales execution.
  • Proven record of developing and coaching high performance sales and service teams.
  • Adequate knowledge about financial markets products and services.
  • Strong analytical skills.
  • Strong credit knowledge and marketing skills.
  • Excellent interpersonal and communication skills.
  • Excellent time management and organization skill.
  • Sound knowledge in Microsoft-Office.
  • Be proactive and initiative
  • Good at maintaining contacts and networking.
  • Able to do Multi-tasking
  • Self- confident & determined
  • Drive for result

Skills & Competencies

  • Accountant Management
  • Credit Assessment Skills
  • Portfolio Management
  • Communication & Negotiation Skill
  • Leadership and management Skill
  • Analysis and Reporting Skill
  • Problem solving
  • Customer service
  • Selling Skills

What We Can Offer

Benefits

- Ferry
- Other Benefit

Highlights

- Make a difference
- Join an experienced team

Career Opportunities

- Training Provided
- Promotion Opportunities
OR

Experience level

Manager

Job Function

Finance, Accounting, Audit

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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