Reporting to the Regional Manager, the Branch Manager is responsible for the day-to-day operations of the branch, ensuring that the branch office and field staffs are performing their duties and responsibilities efficiently, the administrative and logistical support systems are functioning effectively, and targeted clients are satisfied with the services provided by the branch. The Branch Manager should administer and supervise his branch so that the plans and targets with respect to outreach, loan disbursements and repayment, savings mobilization and financial viability for the branch are met at the end of each planning period. 

1. Administrative 

• Ensures that account books are in order, and up-to-date financial statement reports are submitted 

• Manages branch fund requirements and utilization 

• Maintains all office equipment, supplies, communication and transport facilities 

• Submits weekly, monthly, quarterly, half-yearly and annual reports on loan disbursements and collections, savings mobilization, fund management and attendance in Center meetings 

• Undertakes fieldwork, complementing the work of the field staff in Group and Center formation and Group training, attends Center meetings and makes spot checks on loan utilization 

• Develops branch-level plans and targets with respect to outreach, loan disbursements and collections, savings mobilization and financial viability 

2. Supervisory 

• Supervises monitors and evaluates the job performance of branch office and field staff, and recommends to the Managing Director appropriate incentives for good performance, or disciplinary or corrective action. 

• Supervises, monitors and evaluates the financial performance of the branch against budgets and plans 

• Supervises the work of field staff in Group and Center formation, bi-weekly meetings, loan processing, loan utilization checks and effective implementation of poverty targeting methodology 

• Motivates the staff and clients to maintain a high standard of performance 

3. Developmental 

• Organizes appropriate types of workshops and meetings for branch staff and client development 

4. External Environment 

• Promotes harmonious relationships with community leaders where the branch operates, to ensure their support for program implementation and expansion 

• University graduate 
• Knowledge of Microfinance Sector and workflow process
• Minimum 3 years of similar working experience in management level, preferably in MFI
• Computer-literate (word processing, spreadsheet, etc.) 
• Highly motivated, with a strong commitment to working with the people from different backgrounds

• Excellent organizational, planning, management and leadership skills 

• Willing to relocate to other region and able to travel