Job Brief

Candidates with strong communication skills who can make the customers feel welcome to our Mazda Customer Lounge will stand out. You must be able to mobilize the passers-by. You will help identify the customer needs, present and answer questions about our brand and products and recommend solutions. You will be responsible to collect the customer data by your a clever way. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

To succeed in this role, you should be a self-starter, passionate about dedicating to be part of a dynamic team, be able to adapt to shifting priorities, pick up and apply new skills and knowledge in an energizing environment in a positive manner.

Responsibilities

• Greet Customers and represent the products & services
• Define brand and product strength through strong knowledge of competitor models and network, and customer needs & requirements.
• Provide information about Products specifications, Services, Warranties, Financing Packages
• Recommend, select and help to provide the right information to customers
• Make suggestions and encourage purchase of products
• Able to collect the customer data
• Maintain sales records and organize the process merchandise
• Processing invoices for all sales transactions
• To update, control and manage IT stock-inventory software information
• Recognize and monitor security issues
• Arrange and display merchandise
• Keep merchandise area tidy
• Able to work assigned shift.
• Perform other job related duties as required

Skills, Knowledge, Experience and Competencies

• Any Graduate
• Age between 20 to 27 years old
• More prefer if you have Sales & Marketing experiences
• Computer literate (MS Office and Email) basic
• Good Communication and pleasant personality
• Strong time arrangement and team work
• Able to work multi task and under pressure
• Good command of English is a more preferable.
• Customer Service Orientation, Adaptability, Initiative, Persuasiveness
• Mathematical Skill
• Team player with good interpersonal and communication skills