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Business Support IT (Customer Front)-Junior DM

MPT - Myanma Posts & Telecommunications
Kyauktada | Yangon
Verified This job has been verified by the company as a real job vacancy.
05 Nov 2020
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.
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Business Support IT (Customer Front)-Junior DM
MPT - Myanma Posts & Telecommunications, Kyauktada | Yangon

Business Support IT (Customer Front)-Junior DM

MPT - Myanma Posts & Telecommunications

Business Support IT (Customer Front)-Junior DM

MPT - Myanma Posts & Telecommunications
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

① Upstream process
-To define the requirements of the requester in order to make sure the requirement specifications and accurately convey to vendor
-To design system architecture in accordance with service requirement
-To manage cost effective with innovative solutions
-To perform variance analysis for system implementation and integration
-To coordinate commerical & vendor communication to manage CR (Change Request) activities

② Development process
-To properly manage the vendor's development schedule in order to prevent the occurrence of delay in system development
-To examine the standalone or combined or comprehensive test of vendor in order to point out the insufficiency from vendor
-To forecast system quality and to queries possible solutions.
-To validate the requirement completeness and ensure evaluation on details analysis
-To observe on different aspects of technical changes for fulfilling customer expectation

-To review the UAT/SAT item
③ System Operation process
-To be able to fix the problem immediately and create the counter measure in case of the occurrence of issues after service/product launched
-To study case scenario for minizing unexpected error and system impact
-To manage effectively report on daily basic for getting better decisions
-To align with ITSM procedures for perfoming smoothly operation tasks

-Understanding system operations and requirements
-Experience in maintenance and operations of the IT systems
-Handling interpersonal relationships judiciously and empathetically
-Solving problems with employees, work processes or related to product or service quality.
-Willing to work on delegating responsibilities and accountability
-Capability advanced MS office tools skill
-Adaptability for new environment
- Good at vendor management

Open To

Male/Female

Job Requirements

 1.At least Bachelor Degree in (Electronics & Communications/ IT / Telecommunications/ Computer Science)
2.Capability to have PMBOK skills and project management
3.ITIL certified holder or the same capability as ITIL certified holder
4.Capability of advanced MS office tool skill
5.English and Myanmar language
6.Capability for excellent communication with stakeholders.
7.Adaptability for new environment

What We Can Offer

Benefits

Ferry Transport
*Health Insurance
*Performance Bonus

Highlights

An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques