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Recruiter active 1 min ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
16 Jul 2020

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

Job Description

- Provide first level contact and convey resolutions to customer issues
- Mainly answer phone calls professionally and handle customer complaints (both technical and
non-technical)
- Respond to customer’s general inquiries billing, sales (price and plan, promotion period), internet
coverage area, and also provide product and service information to customers
- Route calls to appropriate resource and follow up customer calls when necessary and also
keep records customer’s feedback
- Keep phone calls records exactly and timely with Excel and report to relevant department daily
and monthly via email at every morning
- Do tasks given by Manager and others immediate duties depend on condition

Open To

Male/Female

Job Requirements

- Any graduated
- Call center and customer service experience may be required
- Handling and replying to customer inquiries through phone and email
- Must have able to work day and night duty
- Able to use MS office tools specially in Excel

What We Can Offer

Benefits

Annual Bonus
Transportation Charges

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

Global Technology group is 18 years unparalleled experience organization which is Strongly active in Telecom, Media and Technology (TMT) sector led by three young entrepreneurs. Global Technology group has reputably recognized Myanmar Employer Awards (MEA)2019 winner, Home of award winning fastest ISP known as 5BB Broadband, Myanmar’s no. 1 online streaming app & online entertainment Platform as Lalakyi and Enterprise ICT solutions provider under GlobalNet brand.

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