MMR
Myanmar
Call Center Representative
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Fantastic Opportunity for ...
JOB DESCRIPTION:• Provides product/service information by answering questions; offering assistance.• Operation floor checking for support to agents call answering.• Checking and arrange manpower for call center service level by time.• Monitor low productivity and low score on customer satisfaction.• Briefing/coaching to agents for weekly QA score and improves quality results by recommending changes.• Monitor and encourage for telemarketing to achieve daily target.• Maintain and control for group attendant %.• Maintains call center database by entering and verifying information; updating.
Open To
Job Requirements
REQUIRED SKILLS:- Well know about basic computer knowledge (internet email)- Strong organization skills- Can work on under pressure- Good interpersonal skills/team- Strong experienced in customer service.
What We Can Offer
Benefits
Highlights
Career Opportunities
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