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Call Center Team Manager

Venari Consulting Services (VCS)
| Yangon
Verified This job has been verified by the company as a real job vacancy.
12 Aug 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Call Center Team Manager

Venari Consulting Services (VCS)
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

* An exciting career opportunity to be part of the Customer Service team in Myanmar leading telecommunication company.

 

Job & Company Description:

* This team manager will assign the VOC team, analyze customer feedback and inquiry data, and categorize customer reactions to the services and products, manage and maintain customer service team quality to get better customer satisfaction feedback. This corporate serve the best services and products to the clientele. 

Open To

Male/Female

Job Requirements

Job Experience & Skills Required:

* Minimum 5 years of managerial experience in Customer Service within telecommunication background. 

* Well understanding of telecommunication products and services and customer service 

* Excellent leadership skills, communication skills, and interpersonal skills 

* Fluent in both English and Myanmar language

What We Can Offer

Benefits

* Other allowance
* Reward over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques