Collection Officer
Yoma Bank

Collection Officer

Yoma Bank

Myanmar - Yangon
Full Time
Posted over a week ago

Job Description

ROLE PURPOSE

 

This role will help Yoma Bank recover delinquent accounts by working closely with Branch Managers and Credit Monitoring Officers. We are seeking a motivated self-starter who wants to grow with Yoma Bank.

 

KEY ACCOUNTABILITIES:

  • Manage delinquent accounts including but not limited to explain legal requirements and obligations, obtain payments, establish payment schedules, renegotiate payment schedules.
  • Collaborate with Branch Managers and Credit Monitoring Officers to manage delinquent accounts.
  • Follow up and deal with delinquent clients proactively.  Be initiative and assertive to get committed payments from the clients.
  • Other duties as assigned by the Manager.

Job Requirements

Knowledge & Skills

Essential

  • Manage time effectively and work well under pressure and meet deadlines
  •  Team player willing and able to collaborate with associates at all levels
  •  Possess professionalism and integrity in dealings with peers and customers
  •  Be able to identify process improvement opportunities
  •  Motivated to seek out answers, generate ideas, and develop new skills
  • Be able to understand the procedures, perform mathematical calculations and learn the process of legal action
  •  Some travel required.
  •  Ability to prioritize tasks and take quick actions based on importance/urgency.
  •  Possess good analytical and critical thinking.
  •  Able to assist team and management.

Education & Special Training

Essential

  • Graduated: Bachelor's degree
  • PC skills – Good working knowledge of Microsoft Office, Email
  • Documentation skills – able to write official letters, emails in simple English.
  • Good typing speed in both English and Burmese (Myanmar Fonts)

Experience

Essential

  • Min. 1 year experience in any business operation
  • Prior collection experience preferred but not essential.

Languages

Essential

  • Must be bi-lingual: proficiency in English is required
  •  Excellent communication (written and verbal)

Only shortlisted candidates will be contacted for interview.

What We Can Offer

Benefits

- OT Payment
- Ferry Provided
- Annual Performance Bonus

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

Founded in 1993, Yoma Bank is Myanmar's most progressive domestic bank with over 3,000 employees and more than 80 branches across the country. With a mission to “Build a better Myanmar for its people” and financing the needs of Myanmar families and businesses, Yoma Bank offers savings products, a wide range of loans and business solutions to individuals, SMEs and local corporate clients to fund their business operations in Myanmar. With over 30 years of being a responsible bank, Yoma Bank has been consistently making significant investments in strategic priorities- people, technology and corporate governance.

All the operations led by the Bank are centered around its core values such as Customer, Integrity, Respect, Teamwork and Innovation. Yoma Bank has also established strong partnership with both local and international organisations leveraging strategic advantages in its services. Yoma Bank is the first local bank that welcomed foreign investments from global organisations such as GIC of Singapore, Norfund of Norway and IFC of the World Bank."

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Summary Job Details
 
Job Function
Finance, Accounting, Audit
 
Experience level
Entry Level
 
Min Education Level
Bachelor Degree