Collectors ( YGN/MDY )

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KBZ Bank

Collectors ( YGN/MDY )

KBZ Bank

Myanmar - Mandalay

Full Time

07 Dec 2021

Mandalay

07 Dec 2021

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

Job Description

This role holder will perform credit and collections for customer accounts and to assist supervisor in proactively managing portfolio which has defaulted either in interest or principal or both interest and principal payments with the objective of stemming the deterioration of the quality of such assets to the status of 90 days past due. And to maximise the collections of all excesses and past due instalments. The role holder is also responsible for supporting the bank’s strategies and initiatives to provide an effective and engaging digital customer on boarding experience, expand the agent and merchant networks, and drive the usage of mobile and digital applications, in order to achieve economic and social development in Myanmar through nation-wide financial
inclusion.

Effectively executes the Value Centre’s business plans for structuring highly relevant and innovative financial solutions to deepen account adoption and to reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide financial inclusion
Use the daily computer-generated report showing all accounts with excesses whether there is an approved limit or otherwise, or where instalment payment either of interest or principal or both interest and principal is not paid as and when due.
Daily monitor and exercise unsecured credit control over all such accounts.
Contact the Branch Manager/Relationship Manager (hereinafter referred to as the Branch) of the Branch where the affected account resides to determine the action taken by the Branch to collect the amount due.
Recommend repayment programmes to clients.
Conduct site visitor to determine and verify the business for clients viability.
Ensure timely and accurate updating of progress reports to facilitate decision- making by the approving authority.
Follow up on Legal Action with clients.
Strictly comply with the regulations of the Central Bank of Myanmar at all times.
To carry out any other duties or special project which may be assigned to you from time to time by supervisor.

Open To

Male/Female

Job Requirements

Graduate in any discipline.
Good communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions.
Proficiency with Microsoft Office application is required.
Excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
Incumbent must be multi-task oriented, organized,have ability to set priorities and meet deadlines and take pride in one’s work.

What We Can Offer

Benefits

Quarterly Bonus

Highlights

Leading bank in Myanmar

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

KBZ Bank: A new generation of banking

For over two decades, KBZ Bank has been part of Myanmar’s growth story, working tirelessly to strengthen communities and institutions for the long term and to improve the quality of life for all. As Myanmar’s largest privately-owned bank, we represent more than 40 percent of both retail and commercial banking in the country, driving the success of the nation’s entrepreneurs, businesses, and communities. We safeguard the assets of over 1 million business customers across the country, providing support, guidance, and critical access to finance. Today, KBZ Bank is helping to fast-track Myanmar’s development in the digital age, embracing next-generation banking while pioneering new ways of financial inclusion.

We have seized the advantages of mobile-first technology in promoting financial inclusion and connecting our customers to the people, opportunities, and places that they value most. Through KBZPay, Myanmar’s fastest-growing mobile wallet with more than 9.1 million users, we have brought banking beyond our 500 branches and to even more communities. We are also transforming from the inside out, drawing on the latest technologies to work more efficiently and serve our customers better, while developing the bankers and leaders of the future.

Purpose
Our purpose is to improve the quality of life in Myanmar by increasing access to financial products and services, thereby giving communities and businesses access to opportunities and a better quality of life.

KBZ Bank’s Talent Factory
KBZ Bank recognizes that the future of Myanmar – and its banking sector – lies in the hands of the next generation. That is why we take talent development across the organization seriously. From coders and digital bankers to thought leaders and future shapers, we equip our employees with world-class skills and future-ready tools.

Building the bank of the future
At KBZ Bank, we deploy agile management approaches in various aspects of how we work – including bringing people together on cross-functional projects to question the status quo and evolve better ways of working. This represents a break from a top-down approach, empowers our employees, and taps their insights in designing the bank of the future.

Personal Challenge
We put the emphasis on individual responsibility, opportunity, and autonomy. We encourage growth through continuous on-the-job development and a fast-paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!

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