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Community Manager - KBZPay Official Account

KBZ Bank
Pabedan | Yangon
Verified This job has been verified by the company as a real job vacancy.
11 Jun 2024
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
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Community Manager - KBZPay Official Account
KBZ Bank, Pabedan | Yangon

Community Manager - KBZPay Official Account

KBZ Bank

Community Manager - KBZPay Official Account

KBZ Bank
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Marketing, Media, Creative

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

Reporting to BU Head, the role holder is responsible for translating our high-level strategic vision for Official Account into engaging content and delivery, leading its execution. As a Community Manager, you’ll develop the communication strategy, initiate and prioritize projects to improve customer engagement, monitor user traffic pattern and performance. You will have ultimate accountability for the success of our OA brand, with accountability for engaging customer experience on a variety of outlets including brand awareness, content approval, campaign management and to optimize engagement rate, sponsorship planning, sponsorship operations and user stickiness.
This role will work closely with a cross-functional team of content creators, designers, content specialist, internal business partners, partnership manager and product manager in an agile environment to advance our digital roadmap for our readers and potential content creators.

  • Prioritize customer engagement by delivering value added and meaningful collaborations
  • Plan and deliver key communication in terms of policy, services, risk management, operations, marketing and product teams to lead the entire lifecycle of the experiences
  • Track customer engagement key indicators for continuous improvements
  • Identify customer journey optimization and translate into needs, preferences and action plans
  • Strategic problem solving with the ability to formulate compelling vision and strategy and translate that to substantial roadmaps, meaningful contents and results.
  • Bridge the brand delivery given by the marketing and communications team to align content policy and maintain good public relations at all times.
  • Execute content policy, communication and partner ethics with counsel of legal and marketing team

Open To

Male/Female

Job Requirements

  • Bachelor degree or higher
  • 8+ years related experience required
  • Demonstrated experience and success in PR and mass communication
  • Strong marketing principal and traffic analytics
  • Experience in customer journey mapping and creative digital campaign management
  • Strong communication in English and Burmese
  • Strong problem-solving and decision-making skills with ability to effectively communicate with senior managers
  • Demonstrated ability to build strong collaborative business relationships
  • Proven ability to negotiate and apply skills to exercise influence over others decisions without express authority and influence change
  • Demonstrated experience in planning and presentations
  • Ability to think both tactically and strategically moving through both fluidly
  • Demonstrated leadership skills

What We Can Offer

Benefits

Bonus
Ferry

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques